Payout Request Sent

It is the first status in the process of management of Discharge file. It is displayed in blue. You must ensure you have selected the Previous Lender and have completed all information in the Details section of the request before submit your Request for Payout Statement.

Then, you can select the status Payout Request Sent and complete the information regarding the payment.  For more details on the information of payment, see section Modifying your payment information (notary/lawyer) in Chapter 4.

If these steps are completed successfully, the box Payout Request Sent will be check, the status will be in gray and the date and time will be display at the right of the status.

1.Click on Payout Request Sent status.

The window Sent request for payout statement is displayed.

2.Complete the information in the Send request for payout statement window.

3.Click on Accept button. The payout request is sent to the Lender.

The Payout Request Sent box is checked and date and time are displayed at the right of the status.

Once the Payout Request is sent to the Lender, the Request for Payout Statement summary is available in the Documents section under the heading Request for Payout Statement. This summary display information includes in the Registered Lender and Details sections in the Interest to be discharged page. The Payout Statement sending date is displayed in the Status section.

Note:  The Request for Payout Statement summary is displayed in PDF and cannot be changed or refreshed.

Note: The delay for submitting the Certified Payout Statement may be different depending on the Lender