Select lender

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The window displayed at the first step of the Payout Statement/New Discharge request allows you to search and select the lender where the mortgage is being discharged from (participating lenders).

warning_FILL0_wght200_GRAD0_opsz40  The current name of the Lender may differ from the name of the Lender on the registered discharge. You can select the correct lender name by searching using the Name field in the Registered Lender Search section.


Search the name of the lender

1.Enter at least the first 2 letters of the Lender's name. The name of the Lender matches your search criteria appears in the same window in the list below.

This list displays information related to the Registered lender, Financial institution no and Current lender.

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2.Select the name of the lender for which you are requesting a payout statement/discharge request and click on the Select button.  

A new window is displayed with Lender information section (in read-only mode) as well as a Discharge section in which you can enter information related to the payout statement/discharge request.

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3.Select or enter information in the Discharge section. When all the mandatory fields have been filled in, click the Next button. (Refer to Discharge information).  

The step Select lender has now been completed and a new section Property identification will now be displayed allowing you to complete the next step. (Refer to Property identification section)

warning_FILL0_wght200_GRAD0_opsz40 The fields displayed in the Discharge section may vary depending on the financial institution.